Policies

By purchasing a product from Jehovan Ceramics, you are agreeing to the policies listed below. Thank You.

About products:

All ceramics are made hand-built techniques. This means every piece will be unique. 

All clay and glazes are completely lead free, non-toxic and food safe. All pieces are both microwave and dishwasher safe. However, hand washing is very highly recommended to preserve the quality and integrity of your piece.

 Refunds/Exchanges:

We do not offer refunds or exchanges for change of mind. However, if your item has arrived broken then you must contact us within 24 hours of receiving the product with photos of it in the original packaging.

Shipping:

Packages are dropped off once a week. Package arrival times vary on the chosen shipping method. Once the package enters the hands of the shipping carrier we have no control over how long the package will take to get to your location. We are also not liable for lost, delayed, or stolen mail. Once your package has been shipped you will receive an email with the tracking number.

Important: Some countries are not accepting orders from the U.S. currently. If you are in one of those countries and you place an order, the package will be sent out but then stop at customs. It will be in customs for a while before being sent back to the studio.